This policy applies to Home and Electric and is designed to provide a clear understanding of our shipping procedures. Please review it carefully before placing an order.
Important Shipping Information
Shipping Details
We currently ship only within the United Kingdom. Every order is shipped via express delivery, ensuring a fast, secure, and fully insured shipping experience. From the moment you place your order until it arrives at your doorstep, delivery typically takes 8 to 13 business days.
Damaged or Incorrect Orders
We sincerely apologize if you receive a damaged or incorrect item. If this happens, please take clear photos of the issue and contact us as soon as possible.
To report a problem, email us at Support@homeandelectric.com, including:
We will promptly find a suitable solution for you.
Order Cancellation
If you wish to cancel your order, please email us within 24 hours of placing it. If your order has not yet entered processing, we will be able to cancel it for you.
Delayed Orders
In times of high demand (e.g., holiday seasons), delivery may be delayed. If your order has not arrived within three additional business days beyond the estimated time, please reach out to our customer service team for assistance.
Order Processing & Cut-Off Time
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us.